Ordering

Order process

Your heating oil ordering options are:-

  1. Order your oil through this website by filling in the form here.
  2. Email me via our contact page.
  3. Ring me on 01476 861884 or 01258 789987 , it would be great to speak to you. However, if you get the answer phone, leave a message as I will always ring you back as soon as I can.

Orders are processed at 4pm each day. If you order after this time then you will be included in the following order but please be aware that the price might change and I will let you know if this is the case.

If you have an emergency though, give me a ring on 01476 861884 or 01258 789987 and I will see what I can do to help.

Payment process

Payment terms vary from supplier to supplier. Pre-payment is required by credit or debit card, the details of which I will take at the time you place your order. However some suppliers are a little more flexible and will accept a cheque paid to the driver.

I will always discuss payment terms with you so we can get the best payment method for you.

Unfortunately it is becoming increasingly common for suppliers to add a surcharge of around 2% for payments made by credit card. I will always advise you if this is the case and discuss with you the payment method that will best suit you.

Other forms of payment may be possible but are by special arrangement so please contact me to discuss your requirements.

Delivery

Standard delivery will usually be around 5 working days of you placing your order. However in the low season e.g. May – September, you may receive your oil more quickly. At really busy times or in adverse weather conditions, orders may take up to 10 working days to be delivered. If a supplier thinks they are going to be late I will let you know.